Klayman Diamond Aparthotel

I have often looked at this hotel and thought the location and photographs of the rooms they display looked wonderful. However we stayed there for 2 nights last week and were sorely disappointed in the reality. The apartment we stayed in (08) is in serious need of renovation. The furniture is old and uncomfortable. The room had an appalling smell of really strong cleaning products which I informed the hotel about straight away. It was so bad I instructed them not to bother sending anyone to clean the next day as it was so offensive. Later I came across a cockroach in the bedroom and wondered if the smell was actually insect repellent? I scooted it out of the room into the corridor with some card and instructed the cleaning lady next door who stomped on it. Also we were on the ground floor so our balcony did not have the better views of the floors higher up and it had a huge plant also obstructing our sea view. I am sure guests would rather look at the sea than a huge plant. None of the other rooms seemed to have this problem. Good points. The staff did let us have an early check in and made up the bed settee for me as requested (but I was the one sleeping on that and it was very uncomfortable) The pool and the pool area are lovely. We didn’t mind the walk to and into town as it was worth it for the views. Considering the problems we had I thought the price we paid was too much for a 3star property even if it is high season in Tenerife. We wouldn’t stay again. Disappointing.